@font-face{font-family:Roboto;src:url('/roboto-400.ttf') format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:Roboto;src:url('/roboto-500.ttf') format('truetype');font-weight:500;font-display:swap}
@font-face{font-family:Roboto;src:url('/roboto-600.ttf') format('truetype');font-weight:600;font-display:swap}
@font-face{font-family:Roboto;src:url('/roboto-700.ttf') format('truetype');font-weight:700;font-display:swap}
:root{font-family:Roboto,Arial,sans-serif;font-size:14px;color:#161616;background:#f7f7f5;font-synthesis:none;--line:#e4e4e0;--muted:#3f3f3f;--primary:#0733e2;--accent:#0733e2;--ink:#161616;--soft:#f6f6f6;--bg:#f7f7f5;--surface:#fafaf8;--thread:#f1f1ee}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit;color:inherit}button{border:0;background:none;cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}button:hover{background:#ededed}a{color:var(--primary)}button,a,input,select,textarea,[contenteditable]{outline-offset:3px}button:focus-visible,a:focus-visible{outline:2px solid var(--primary)}button,a{transition:background-color .12s,color .12s}h1,h2,h3,p{margin-top:0}.hidden{display:none!important}
.icon{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.icon-btn{width:32px;height:32px;display:inline-grid;place-items:center;border-radius:3px;color:#303030}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid #cfcfcf;border-radius:3px;padding:6px 12px;min-height:30px;background:#fff;color:#303030;font-size:13px;font-weight:400;line-height:18px;text-decoration:none;white-space:nowrap}.btn.small{padding:4px 10px;min-height:28px}.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn.primary:hover{background:#1b3db4}.btn.danger{color:#b03232}.avatar{display:grid;place-items:center;flex-shrink:0;width:30px;height:30px;border-radius:50%;background:#f1dbce;color:#755244;font-size:13px;font-weight:500;position:relative}.dot,.activity-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--primary)}.dot.off{background:#999}.activity-dot{position:absolute;right:-1px;bottom:0;border:2px solid white;width:9px;height:9px;background:#999}.activity-dot.live{background:var(--primary)}.muted,.small-text{font-size:12px;color:var(--muted)}.pill,.mini-badge{display:inline-flex;gap:5px;align-items:center;font-size:11px;color:#303030;background:#f2f2f2;padding:3px 6px;border-radius:3px}.pill.waiting{color:var(--primary)}
/* One console layout: reference-style rail, list, conversation and compact information column. */
.shell{height:100dvh;display:flex;flex-direction:column;overflow:hidden}.topbar{height:48px;flex-shrink:0;display:flex;align-items:center;justify-content:space-between;padding:0 16px;border-bottom:1px solid var(--line);background:var(--surface)}.desk-brand{display:flex;align-items:center;gap:8px}.brand-mark{width:27px;height:27px}.brand-mark img,.brand-symbol img{width:100%;height:100%;display:block}.desk-brand strong{font-size:16px;font-weight:600}.top-actions{display:flex;align-items:center;gap:12px}.presence-select{font-size:12px;background:white;border:0;padding:5px;max-width:125px}.staff-identity{display:flex;align-items:center;gap:8px;font-size:12px}.staff-identity small{display:block;font-size:10px;color:var(--muted);margin-top:3px}.staff-identity .avatar{width:27px;height:27px;background:#e9edf5;color:#444}.connection{display:flex;gap:5px;align-items:center;font-size:11px;color:var(--muted)}.connection.disconnected{color:#a73b24}.preview-banner{font-size:10px;display:flex;justify-content:space-between;gap:10px;padding:4px 16px;color:#414141;border-bottom:1px solid var(--line);background:#fafafa}.preview-banner a{color:#333;text-decoration:none}.workspace{display:flex;flex:1;min-height:0;min-width:0}.desk-nav{width:60px;flex-shrink:0;display:flex;flex-direction:column;align-items:center;padding:8px 0;gap:5px;border-right:1px solid var(--line);background:var(--surface)}.nav-item{width:59px;height:48px;display:grid;place-items:center;position:relative;color:#3c3c3c;border-left:2px solid transparent;text-decoration:none}.nav-item.active{color:#244bd8;border-left-color:#244bd8;background:#fff}.nav-item.active .icon{stroke-width:2.3}.nav-spacer{flex:1}.count{position:absolute;right:7px;top:3px;min-width:14px;padding:1px 3px;border-radius:3px;background:var(--primary);color:white;font-size:9px}.main,#page{flex:1;min-width:0;min-height:0;overflow:hidden}.main{display:flex;flex-direction:column;background:var(--bg)}.inbox{height:100%;display:grid;grid-template-columns:232px minmax(280px,1fr) 310px}
/* Conversation list */
.conversation-list{min-height:0;display:flex;flex-direction:column;background:var(--bg);border-right:1px solid var(--line)}.list-top{padding:17px 12px 0}.list-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.list-title h1{margin:0;font-size:18px;line-height:22px;font-weight:500}.list-title .mini-badge{background:none;padding:0;color:#414141;font-size:12px}.search{display:flex;align-items:center;gap:7px;border:1px solid #e3e3e3;border-radius:3px;height:30px;padding:0 7px}.search .icon{width:14px;height:14px;color:#414141}.search input{border:0;background:none;outline:0;min-width:0;width:100%;font-size:12px}.filters{margin:10px -12px 0;background:#f5f5f5}.filters select{width:100%;border:0;background:transparent;padding:8px 12px;font-size:12px;color:#333;outline-offset:-2px}.recent-heading{display:flex;justify-content:space-between;padding:7px 12px;font-size:11px;color:#414141;border-bottom:1px solid var(--line)}.list-scroll{flex:1;min-height:0;overflow:auto;scrollbar-width:thin}.conv-item{width:100%;display:flex;gap:9px;text-align:left;padding:13px 12px;border-bottom:1px solid #f5f5f5;border-radius:0;margin:0}.conv-item:hover{background:#f7f7f7}.conv-item.active{background:#eee}.conv-item .avatar{width:22px;height:22px;margin-top:3px;font-size:9px;color:#3852c7;background:#e7ebf8}.conv-content{flex:1;min-width:0}.conv-title{display:flex;align-items:center;gap:7px}.conv-title b{font-size:15px;font-weight:400;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.conv-title time{font-size:11px;color:#464646;margin-left:auto;white-space:nowrap}.conv-preview{display:block;font-size:11px;color:#414141;margin-top:5px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.conv-state{display:block;font-size:10px;color:#414141;margin-top:4px}.conv-state.waiting{color:var(--primary)}.empty-list{padding:26px 14px;text-align:center;font-size:12px;color:var(--muted)}
/* Conversation and reply editor */
.thread{display:flex;flex-direction:column;min-height:0;min-width:0;background:var(--thread)}.thread-head{display:flex;align-items:center;justify-content:space-between;gap:10px;min-height:56px;flex-shrink:0;margin:0 15px;padding:10px 0;border-bottom:1px solid #ccc}.thread-person{display:flex;align-items:center;gap:8px;min-width:0}.thread-person b{font-size:15px;font-weight:500;display:block}.thread-person small{font-size:11px;color:#414141;display:block;margin-top:3px;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread-actions{display:flex;gap:6px;flex-shrink:0}.thread-actions .btn{background:transparent;font-size:12px;padding:3px 9px;min-height:26px}.thread-actions .icon{width:14px;height:14px}.mobile-back{display:none}.message-scroll{flex:1;min-height:0;overflow:auto;padding:18px 16px;scrollbar-width:thin}.date-separator{text-align:center;color:#414141;font-size:11px;margin:0 0 20px}.msg{max-width:87%;margin:0 0 17px}.msg.agent{margin-left:auto}.msg-meta{display:flex;align-items:center;gap:6px;margin-bottom:6px;color:#303030;font-size:13px;line-height:20px}.msg-meta b{font-weight:500}.msg-meta time{font-size:13px;font-weight:400}.msg.agent .msg-meta{justify-content:flex-end}.bubble{background:white;border:1px solid #e6e6e6;padding:13px 16px;border-radius:0 5px 5px 5px;font-size:14px;line-height:20px;overflow-wrap:anywhere;color:#000}.agent .bubble{background:#dce2f3;border-color:#c9d2ea;border-radius:5px 0 5px 5px}.private .bubble{background:#fff8df;border:1px solid #e9dfb9}.private .msg-meta{color:#786631}.bubble p{margin:0 0 12px}.bubble p:last-child{margin:0}.bubble ul,.bubble ol{padding-left:20px}.bubble a{color:#244bd8}.bubble img.attachment{display:block;max-width:100%;max-height:280px;object-fit:contain;margin:8px 0;border-radius:3px}.system-msg{text-align:center;font-size:13px;color:#303030;line-height:20px;margin:12px 0 20px}.composer-wrap{flex-shrink:0;padding:0 15px 10px;background:var(--thread)}.composer-tabs{display:flex;gap:4px}.composer-tabs button{padding:7px 16px;font-size:13px;color:#414141;background:#e9e9e9;border-radius:4px 4px 0 0}.composer-tabs button.active{background:#fff;color:#111}.composer-box{background:white;border-radius:0;border:0;overflow:hidden}.editor{height:165px;overflow:auto;outline:0;padding:13px;font-size:14px;line-height:20px;overflow-wrap:anywhere;border-bottom:1px solid #aaa}.editor:focus{border-bottom-color:var(--primary)}.editor:empty:before{content:attr(data-placeholder);color:#333;pointer-events:none}.editor p{margin:0 0 8px}.toolbar{display:flex;align-items:center;gap:3px;padding:5px 0;background:var(--thread)}.toolbar button{width:26px;height:28px;color:#333;border-radius:3px;font-size:12px}.toolbar .icon{width:16px;height:16px}.toolbar input[type=color]{width:24px;height:24px;border:0;background:none;padding:3px}.divider{width:1px;height:13px;background:#d4d4d4;margin:0 3px}.toolbar .send{display:flex;align-items:center;gap:7px;margin-left:auto;width:auto;padding:0 8px;color:#244bd8;font-size:13px;font-weight:500}.toolbar .send:hover{background:#e0e4ee}.composer-foot{display:flex;justify-content:space-between;font-size:10px;color:#414141;padding-top:3px}.composer-foot button{font-size:11px;color:#333;padding:0}.visitor-typing{font-size:12px;color:#3c3c3c;padding:5px 0}.visitor-typing[hidden]{display:none}.empty-thread{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:30px;color:#414141}.empty-thread h2{font-size:18px;font-weight:500;margin-top:15px;color:#444}.empty-thread p{font-size:13px;line-height:1.6}.empty-art .icon{width:35px;height:35px}
/* Compact visitor information replaces the former card-based side panel. */
.details{min-height:0;overflow:auto;border-left:1px solid var(--line);background:var(--bg);scrollbar-width:thin}.details-title{height:56px;display:flex;align-items:center;gap:8px;background:#fafafa;padding:0 16px;border-bottom:1px solid var(--line);font-size:13px}.details-title .icon{color:var(--primary);width:17px;height:17px}.details-title b{font-weight:500}.contact-summary{padding:18px 16px 14px}.contact-summary h2{font-size:20px;font-weight:500;margin:0 0 9px;line-height:24px}.contact-status{display:flex;align-items:center;gap:6px;font-size:11px;color:#414141;margin-bottom:13px}.contact-line{display:flex;align-items:baseline;gap:8px;font-size:12px;line-height:20px;margin-top:4px}.contact-line>span{width:48px;flex-shrink:0;color:#414141}.contact-line strong{font-size:13px;font-weight:400;overflow-wrap:anywhere}.session-summary{display:flex;flex-direction:column;gap:9px;border-top:1px solid var(--line);margin:0 16px;padding:14px 0;color:#3c3c3c;font-size:13px}.session-summary>span{display:flex;align-items:center;gap:8px}.session-summary .icon{width:15px;height:15px}.session-summary b{font-weight:400;font-variant-numeric:tabular-nums}.detail-section{border-top:1px solid var(--line);padding:0 16px 14px}.detail-section h3{font-size:13px;font-weight:500;display:flex;align-items:center;gap:8px;margin:0 -16px 10px;padding:12px 16px;border-bottom:1px solid #f0f0f0}.detail-section h3 .icon{width:16px;height:16px}.detail-section dl{margin:0}.detail-row{display:grid;grid-template-columns:80px minmax(0,1fr);gap:8px;font-size:13px;line-height:19px;margin-bottom:9px}.detail-row:last-child{margin:0}.detail-row dt{color:#464646;font-size:12px}.detail-row dd{margin:0;color:#333;overflow-wrap:anywhere}.player-link{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--primary);text-decoration:none;padding:0;line-height:19px}.player-link .icon{width:13px;height:13px}.demo-label{font-size:10px;color:#414141;margin-left:6px}.empty-details{padding:20px;font-size:13px;line-height:20px;color:#414141}
.contact-copy{display:inline-flex;align-items:center;gap:8px;min-width:0;padding:3px 5px;margin:-3px -5px;text-align:left;border-radius:4px;font-size:14px;color:#161616}.contact-copy span{overflow-wrap:anywhere;min-width:0}.contact-copy .icon{width:15px;height:15px;flex-shrink:0;color:#6c7380}.contact-copy:hover{background:#eef2ff}.contact-copy:hover .icon{color:var(--primary)}
/* Visitor console: flat table and permanently reserved information column. */
.visitor-page{height:100%;min-height:0;display:grid;grid-template-columns:minmax(0,1fr) 330px;background:var(--bg)}
.visitor-main{display:flex;flex-direction:column;min-width:0;min-height:0}.visitors-heading{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px;padding:16px 22px;background:#f0f0f1;border-bottom:1px solid var(--line);min-height:70px}
.visitor-overview{display:flex;align-items:center;flex-wrap:wrap;gap:22px}.visitors-heading h1{margin:0;font-size:18px;line-height:22px;font-weight:500}.visitor-counters{display:flex;align-items:center;gap:22px;color:#303030;font-size:14px;line-height:20px}.visitor-counters span,.visitor-counters button{white-space:nowrap}.visitor-counters b{color:var(--primary);font-weight:600;margin-right:4px;font-variant-numeric:tabular-nums}.visitor-counters button{padding:0;font-size:inherit;color:inherit}.visitor-counters button:hover{color:var(--primary);background:transparent}
.visitor-tabs{display:flex;align-items:center;gap:3px;padding:4px;border-radius:5px;background:#e6e6e8;max-width:100%;overflow:auto}.visitor-tabs button{display:flex;align-items:center;gap:7px;white-space:nowrap;padding:8px 14px;border-radius:3px;color:#373a41;font-size:13px;font-weight:500;line-height:20px}.visitor-tabs button.active{background:#fff;color:var(--primary)}.visitor-tabs .icon{width:16px;height:16px}
.visitors-controls{display:flex;align-items:center;gap:12px;padding:12px 22px;border-bottom:1px solid var(--line);background:#fafafa}.visitors-controls[hidden]{display:none}.visitor-search{display:flex;align-items:center;gap:8px;max-width:340px;flex:1;background:#fff;border:1px solid #d9dce2;border-radius:4px;padding:8px 10px}.visitor-search input{border:0;outline:0;min-width:0;width:100%;font-size:14px}.visitor-search .icon{width:16px;height:16px;color:#3c3c3c}.visitors-controls select{max-width:220px;padding:8px;border:1px solid #d9dce2;border-radius:4px;background:white;font-size:14px}
.visitor-table-scroll{flex:1;overflow:auto;min-width:0;min-height:0;scrollbar-width:thin}.visitor-table{width:100%;min-width:800px;border-collapse:collapse;text-align:left;font-size:15px}.visitor-table th{position:sticky;top:0;z-index:1;padding:17px 22px;font-size:15px;font-weight:500;color:#303030;background:#fafafa;border-bottom:1px solid var(--line);white-space:nowrap;line-height:20px}.visitor-table th:first-child{width:30%}.visitor-table td{padding:16px 22px;vertical-align:middle;height:72px;border-bottom:1px solid #ededE9;line-height:20px}.visitor-table tbody tr:hover{background:#fafbff}.visitor-table tr.selected{background:#f3f5ff}.visitor-person{display:flex;align-items:center;gap:10px;text-align:left;padding:0;min-width:180px}.visitor-person:hover{background:none}.visitor-person b{display:block;font-size:15px;font-weight:400;color:#000;line-height:20px}.visitor-person small{display:block;font-size:12px;color:#333}.visitor-symbol{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--primary);color:white;flex-shrink:0;margin-right:8px}.visitor-symbol .icon{width:17px;height:17px}.visitor-flag{display:grid;place-items:center;flex:0 0 20px}.country-flag{width:20px;height:15px;object-fit:cover;border-radius:2px;box-shadow:0 0 0 1px #00000012;flex-shrink:0}.visitor-ip{font-variant-numeric:tabular-nums;overflow-wrap:anywhere;max-width:240px}.visitor-row-actions{display:flex;gap:8px;align-items:center;white-space:nowrap}.visitor-row-actions .btn{font-size:13px;line-height:20px;padding:5px 12px;min-height:32px;font-weight:500}.table-url{display:block;max-width:260px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#000;text-decoration:underline;text-underline-offset:3px;font-size:15px}.table-url:not(a){text-decoration:none;color:#3c3c3c}.table-url:hover{color:var(--primary)}.table-assignee{display:block;font-size:12px;line-height:18px;color:#3c3c3c;margin-top:5px}.visitor-details{display:block;position:relative}.close-visitor{position:absolute;right:12px;top:12px;z-index:2;font-size:22px}.visitor-details .details-title{height:70px;padding:0 20px;font-size:15px;background:#fafafa}.visitor-details .contact-summary{padding:22px 20px 16px}.visitor-details .contact-summary h2{font-size:20px;line-height:26px;overflow-wrap:anywhere}.visitor-details .contact-status{font-size:13px}.visitor-details .contact-line{font-size:13px;line-height:23px}.visitor-details .contact-line>span{width:60px}.visitor-details .contact-line strong{font-size:14px;color:#222}.visitor-details .session-summary{margin:0 20px;font-size:14px}.visitor-details .visitor-totals{padding:14px 20px;display:flex;gap:24px;font-size:13px;color:#333}.visitor-details .visitor-totals span{flex-direction:row;align-items:baseline;gap:5px}.visitor-details .visitor-totals b{font-size:16px;color:#111}.visitor-details .detail-section{padding:0 20px 18px}.visitor-details .detail-section h3{margin:0 -20px 14px;padding:15px 20px;font-size:15px;background:#fafafa}.visitor-details .detail-row{grid-template-columns:92px minmax(0,1fr);font-size:14px;line-height:22px;margin-bottom:12px}.visitor-details .detail-row dt{font-size:13px;color:#41454c}.visitor-details .detail-row dd{color:#25272b}.visitor-details .table-url{white-space:normal;overflow-wrap:anywhere;color:var(--primary);text-decoration:none}.empty-details{padding:42px 24px;line-height:22px;text-align:center;color:#3c3c3c}.empty-details>.icon{display:block;width:32px;height:32px;margin:0 auto 16px;color:#a0a6b3}.empty-details strong{display:block;font-weight:500;color:#333;font-size:15px;margin-bottom:9px}.empty-details p{font-size:13px}.empty-visitors{min-height:260px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;text-align:center}.empty-visitors .icon{width:34px;height:34px;color:#929aaa}.empty-visitors strong{font-size:16px;font-weight:500;color:#444}.empty-visitors span{font-size:13px;color:#3c3c3c}.observe-banner{padding:12px 16px;color:#2342a0;background:#e6ecff;border-bottom:1px solid #d2dcfa;font-size:13px;line-height:20px}
/* Account, team, settings and dialogs share the same control system. */
.page-head{display:flex;justify-content:space-between;align-items:center;margin:24px;gap:12px}.page-head h1{font-size:22px;font-weight:500;margin-bottom:8px}.page-head p{font-size:13px;color:#414141;margin:0}.team-page,.settings-page{padding:0 24px 24px;overflow:auto;max-height:calc(100% - 104px)}.team-layout,.settings-grid{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:20px}.card{border:1px solid var(--line);border-radius:3px;padding:20px}.card h2{font-size:17px;font-weight:500}.card p{font-size:13px;line-height:20px;color:#3c3c3c}.team-member{display:flex;align-items:center;gap:10px;padding:16px 0;border-bottom:1px solid var(--line)}.team-member:last-child{border:0}.person{flex:1;min-width:0}.person b{font-size:13px;font-weight:500}.person small{display:block;font-size:11px;color:#414141;margin-top:4px}.field{display:block;font-size:12px;margin:16px 0}.field input,.field textarea,.field select{display:block;width:100%;margin-top:7px;padding:9px 10px;border:1px solid #d7d7d7;border-radius:3px;background:white;font-size:14px}.notice{font-size:12px;line-height:20px;padding:12px;background:#f6f6f6;border-left:2px solid #ddd}.form-error{color:#b03232;font-size:12px;line-height:18px}.step{display:flex;gap:12px;font-size:13px;margin:20px 0}.auth-shell{min-height:100dvh;display:grid;grid-template-columns:38% 62%}.auth-art{display:flex;flex-direction:column;background:#f2f3f5;padding:45px}.brand{display:flex;gap:9px;align-items:center;font-size:23px;font-weight:600}.brand-symbol{width:30px;height:30px}.brand small{font-size:10px;color:#414141}.auth-copy{margin:auto 0;max-width:360px}.eyebrow{font-size:10px;color:#414141;letter-spacing:1px}.auth-copy h1{font-size:36px;font-weight:500;line-height:1.2;margin:20px 0}.auth-copy h1 em{font-style:normal}.auth-copy p{font-size:14px;line-height:22px;color:#3c3c3c}.sample-bubble{padding:18px;background:white;border:1px solid var(--line);border-radius:4px;margin-top:25px}.sample-bubble .row{display:flex;align-items:center;gap:8px;font-size:12px}.sample-bubble p{margin:12px 0 0;font-size:12px}.auth-foot{display:flex;justify-content:space-between;font-size:10px;color:#414141}.auth-main{display:grid;place-items:center;padding:35px}.auth-form{width:100%;max-width:440px}.auth-form h2{font-size:26px;font-weight:500;margin-top:14px}.auth-form>p{font-size:13px;line-height:20px;color:#3c3c3c}.auth-form .btn{width:100%;padding:10px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}.auth-divider{padding-top:18px;margin-top:22px;border-top:1px solid var(--line);font-size:11px;color:#414141}.auth-links{display:flex;gap:20px;margin-top:20px;font-size:12px}.loading{padding:50px;text-align:center;color:#414141}#toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,100px);max-width:90vw;background:#333;color:white;font-size:13px;padding:12px 18px;border-radius:4px;z-index:100;transition:transform .16s}#toast.show{transform:translate(-50%,0)}dialog{width:min(440px,92vw);border:1px solid #ddd;border-radius:5px;padding:24px;box-shadow:0 8px 35px #0002}dialog::backdrop{background:#0004}dialog h2{font-size:20px;font-weight:500}dialog p{font-size:13px;line-height:20px;color:#333}dialog .actions{display:flex;justify-content:flex-end;gap:8px;margin-top:22px}.sound-control.sound-enabled{color:var(--primary)}.sound-switch{display:flex;align-items:center;gap:8px;font-size:13px;cursor:pointer}.sound-switch input{width:16px;height:16px;accent-color:var(--primary)}.sound-options{display:grid;gap:12px}.sound-option{display:flex;justify-content:space-between;align-items:center;gap:10px}.sound-note{font-size:12px!important;color:#414141!important;margin:18px 0 0}.field input[type=range]{padding:0;border:0;accent-color:var(--primary)}
@media(min-width:1700px){.visitor-page{grid-template-columns:minmax(0,1fr) 375px}.visitors-heading{flex-wrap:nowrap}.visitor-counters{font-size:16px}}
@media(min-width:1500px){.inbox{grid-template-columns:250px minmax(400px,1fr) 330px}}
@media(max-width:1150px){.inbox{grid-template-columns:225px minmax(260px,1fr) 290px}.staff-identity>span:last-child,.connection{display:none}.thread-head{margin:0 12px}.thread-person small{max-width:120px}.thread-actions .btn{font-size:11px;padding:3px 7px}.thread-person .avatar{width:26px;height:26px}.detail-row{grid-template-columns:75px minmax(0,1fr)}}
@media(max-width:900px){.inbox{grid-template-columns:220px minmax(260px,1fr)}.inbox>.details{display:none}.team-layout,.settings-grid{grid-template-columns:1fr}.visitor-page{grid-template-columns:minmax(0,1fr) 290px}.visitor-counters{gap:12px;font-size:13px}.visitor-tabs button{padding:7px 9px;font-size:13px}.visitors-controls{flex-wrap:wrap}}
@media(max-width:580px){.topbar{padding:0 10px}.top-actions{gap:5px}.staff-identity,#logout{display:none}.preview-banner{padding:4px 10px;font-size:9px}.desk-nav{width:44px}.nav-item{width:43px;height:43px}.count{right:3px;font-size:8px}.inbox{display:block}.conversation-list,.thread{height:100%}.inbox.has-selection .conversation-list{display:none}.inbox:not(.has-selection) .thread{display:none}.mobile-back{display:inline-grid}.thread-person>.avatar{display:none}.thread-head{flex-wrap:wrap;padding:9px 0;gap:8px}.thread-actions{margin-left:auto}.thread-person small{max-width:180px}.message-scroll{padding:16px 10px}.msg{max-width:94%}.bubble{padding:11px 12px}.composer-wrap{padding:0 10px 10px}.editor{height:120px;font-size:16px}.toolbar{gap:0}.toolbar button{width:23px}.toolbar .send{padding:0 5px;font-size:12px;gap:3px}.toolbar input[type=color]{width:21px}.divider{margin:0 2px}.composer-foot>span{display:none}.visitor-page{grid-template-columns:minmax(0,1fr);position:relative}.visitors-heading{padding:14px 12px;gap:12px}.visitor-overview{gap:10px}.visitor-counters{gap:4px 10px;flex-wrap:wrap;font-size:12px}.visitor-tabs{width:100%}.visitor-tabs button{padding:7px 9px;font-size:12px}.visitors-controls{padding:10px 12px}.visitor-search input{font-size:16px}.visitor-details{display:none}.with-details .visitor-details{display:block;position:absolute;inset:0;z-index:3}.visitor-table{min-width:740px}.visitor-table td,.visitor-table th{padding:14px 12px}.page-head{margin:20px 14px;flex-wrap:wrap}.team-page,.settings-page{padding:0 14px 20px}.team-member{flex-wrap:wrap}.auth-shell{display:block}.auth-art{padding:20px}.auth-copy,.auth-foot{display:none}.auth-main{padding:25px}.form-row{grid-template-columns:1fr}.field input,.field textarea{font-size:16px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{transition:none!important;animation:none!important}}

.visitor-totals{display:flex;gap:24px;padding:12px 16px;border-top:1px solid var(--line);font-size:11px;color:#414141}.visitor-totals span{display:flex;flex-direction:column;gap:5px}.visitor-totals b{font-size:18px;color:#333;font-weight:500}.page-section{display:block;font-size:12px;font-weight:500}.site-presence{display:flex;align-items:center;gap:5px;white-space:nowrap;font-size:12px}.archive-date{display:block;font-size:11px;color:#414141;margin-top:6px}.archive-pages{display:flex;align-items:center;justify-content:space-between;padding:8px;gap:4px;border-top:1px solid var(--line);font-size:10px}.archive-pages .btn{font-size:10px;padding:3px 5px}



dialog:has(.sound-table){width:min(880px,95vw);max-height:90dvh;overflow:auto;background:var(--bg)}.sound-table-wrap{overflow:auto;margin-top:20px}.sound-table{width:100%;border-collapse:collapse;font-size:13px;text-align:left}.sound-table th{font-weight:500}.sound-table thead{background:#ececea;color:#303030}.sound-table td,.sound-table th{padding:12px 10px;border-bottom:1px solid var(--line);white-space:nowrap}.sound-table select{font:inherit;background:white;border:1px solid #d8d8d5;border-radius:4px;padding:7px}.sound-table input{accent-color:var(--primary)}.sound-level{display:flex;align-items:center;gap:8px}.sound-level input[type=range]{width:100px}.sound-level output{min-width:32px;color:#303030}.sound-table tbody{background:#fff}

.archive-reason{display:block;color:#943535;font-size:12px;line-height:20px;margin-top:4px}

.detail-actions{display:flex;gap:8px;padding:16px}.visitor-row-actions{flex-wrap:wrap}

.reply-access{display:flex;align-items:center;gap:8px;padding:9px 0 11px}.reply-access .btn{background:white;font-size:13px;min-height:34px;color:var(--primary);border-color:#cbd2e4}.reply-access .icon{width:16px;height:16px}dialog:has(.canned-list),dialog:has(#canned-form){width:min(650px,94vw);max-height:90dvh;overflow:auto;background:var(--bg)}.canned-heading{display:flex;align-items:center;justify-content:space-between;gap:14px}.canned-heading h2{margin-bottom:6px}.canned-heading p{margin:0}.canned-list{max-height:42dvh;overflow:auto;border-top:1px solid var(--line)}.canned-item{display:flex;gap:14px;align-items:start;justify-content:space-between;padding:15px 0;border-bottom:1px solid var(--line)}.canned-item>div:first-child{min-width:0}.canned-item b{font-size:14px;font-weight:500}.canned-item p{white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0;color:#333}.canned-item-actions{display:flex;gap:6px;flex-shrink:0}.canned-empty{padding:16px 0}#canned-form textarea{resize:vertical;font-family:inherit;line-height:1.5}@media(max-width:580px){.canned-item{flex-direction:column}.canned-heading{align-items:start}.canned-heading .btn{white-space:nowrap}.reply-access{padding:8px 0;gap:6px}.reply-access .btn{font-size:12px}}

.presence-wrap{display:inline-flex;align-items:center;gap:4px;padding-left:6px}.presence-dot{width:8px;height:8px;border-radius:50%;background:#dba71b;flex-shrink:0}.presence-wrap[data-status=online] .presence-dot{background:#299354}.presence-wrap[data-status=away] .presence-dot{background:#dfa821}.presence-wrap[data-status=offline] .presence-dot{background:#dfb82d}.staff-identity img{width:100%;height:100%;border-radius:50%;display:block}.topbar .staff-identity{display:flex;text-align:left;cursor:pointer;border-radius:6px;padding:3px;color:#161616}.staff-identity:hover{background:#ececeb}dialog:has(#profile-form){width:min(620px,94vw);max-height:90dvh;overflow:auto;background:var(--bg)}.avatar-picker{border:0;padding:0;display:flex;gap:9px;flex-wrap:wrap;margin:18px 0}.avatar-picker legend{font-size:13px;margin-bottom:12px}.avatar-picker label{display:flex;flex-direction:column;align-items:center;gap:5px;position:relative;padding:8px 7px;border:1px solid #ddd;border-radius:8px;font-size:11px;cursor:pointer}.avatar-picker label:has(input:checked){border-color:var(--primary);background:#edf0fe}.avatar-picker input{position:absolute;opacity:0;width:100%;height:100%;inset:0;cursor:pointer}.avatar-picker label:has(input:focus-visible){outline:2px solid var(--primary);outline-offset:2px}.avatar-picker img,.avatar-initial{width:45px;height:45px;border-radius:50%;display:grid;place-items:center;background:#e8ebf5;font-size:20px}.password-form{border-top:1px solid var(--line);padding-top:18px;margin-top:22px}.password-form h3{font-size:16px;font-weight:500;margin:0}.password-form .form-row .field{margin-top:0}#password-success{font-size:13px;line-height:20px;color:#215e3a}@media(max-width:580px){.profile-name{display:none}.top-actions{gap:5px}.presence-select{max-width:110px}.presence-wrap{gap:0}}